AN IRVINE MSP is urging a bus company to ensure wheelchair users have priority.
Margaret McDougall sought clarity from stagecoach after being contacted by numerous constituents who have been prevented from boarding buses due to prams being present in the wheelchair space.
The West Region MSP wrote to the bus company to seek clarity on the company’s wheelchair policy after constituents were simply left waiting at the bus stop.
Mrs McDougall received a response from the company who assured her that the space is designed strictly for wheelchair users and should take priority.
But the Labour politician says the policy must be reaffirmed by drivers and urged any other constituents who have faced similar problems to get in touch.
She said: “I welcome Stagecoach clarifying that the wheelchair space is designed and legislated for the use of wheelchairs and while other passengers can use them a wheelchair should take priority.
“It seems that far too often this policy is not adhered to and that Stagecoach need to reaffirm this policy so drivers are aware of the correct processes to follow so that no wheelchair user is left waiting.
“It does say on the buses that they have designated wheelchair areas but all too often this policy is not being practised.
“I would like to hear from other disabled constituents who have had trouble getting a bus due to the wheelchair space being occupied by a non-wheelchair user, if you have had issues please feel free to get in touch with my office.”
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