Emergency services were called out to Irvine's retail park after a concerned phonecall from Greggs.
Police and an ambulance crew responded to the callout at around 1.12pm this afternoon (Friday) after a call from the Greggs Bakery concerned about a customer.
Police were unable to provide further details but it is understood a customer took ill.
Police can be contacted on 101, in an emergency always phone 999.
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