Asda Irvine husband-and-wife duo step in to help customer

Amy and Jeff Rodger stepped in to personally deliver groceries to a home delivery customer after roadworks meant the original driver had nowhere to pull in at her house.

Amy, who is a home shopping team leader at the store, took a call from the customer explaining the situation.

She said: "There were roadworks in the area and the original driver had nowhere to pull in.

"The lady was really understanding when she called the store and explained she’d gone outside to try and wave him down so she could direct him to somewhere safe to park.

"But the driver didn’t know who she was and wasn’t looking out for her."

Amy offered to cancel or reschedule the order, but realising it would be inconvenient for the customer, she called her husband Jeff, a home delivery driver who was finishing his shift.

She added: "My hubby Jeff was on his way back to the store and he was due to clock out.

"Not only that, he grew up in the village where the customer lived, so I knew he’d find some way to get parked safely near her house."

Jeff made the delivery and the customer was so grateful she gave him a bottle of Prosecco as thanks.

Ruby Morgan, community champion at Asda Irvine, said: "Well done Amy and Jeff, we’re very proud of you both."